Terms & Conditions

This agreement governs the use of the landsregistrysearches.com website and all related services provided through the site. By accessing or using our services, you agree to be bound by these terms and conditions, which may be updated periodically. Please read this document carefully, as it outlines your rights and responsibilities in relation to our services.

1. Changes to Terms

1.1 Right to Modify Terms
We reserve the right to modify these terms and conditions at any time without prior notice. Any changes will take effect immediately upon posting the revised version on our website.

1.2 Notification of Changes
Where possible, we will attempt to notify users of substantial changes. However, it is your responsibility to check the terms regularly.

1.3 User Responsibility
If you do not agree with any modification, you must stop using our services immediately. Continued use constitutes acceptance of updated terms.

2. About Land Registry Searches and Contact Information

2.1 Our Role
Land Registry Searches is an independent entity providing services for obtaining Land Registry documents. We are not affiliated, endorsed, or associated with HM Land Registry or any UK government body. For official government services, visit www.gov.uk
.

2.2 Contact
You can reach us at admin@landsregistrysearches.com
. We aim to respond within three business days, excluding weekends and UK bank holidays.

3. Your Acceptance

By using our website and services, you confirm your acceptance of these terms, which form a legally binding contract between you and Land Registry Searches.

4. Services and Limitation of Liability

4.1 Description of Services
We provide access to Land Registry documents (e.g., Title Registers, Title Plans, Deeds) and assistance with searches. All information is based on HM Land Registry data, for which we cannot guarantee accuracy or completeness.

4.2 No Legal Advice
We are not a law firm and do not provide legal advice. For legal matters, consult a solicitor.

4.3 Limitation of Liability
We are not liable for any loss, damage, or decisions made based on the information we provide.

5. Land Registry Search Service

5.1 Information Provided by You
Search results are based solely on the details you provide. You are responsible for ensuring accuracy.

5.2 Delivery of Results
Documents are delivered via email or your preferred method once obtained. Delivery times depend on HM Land Registry’s processing, which is outside our control.

5.3 Completion of Service
👉 Once the requested documents (Title Register, Title Plan, or Deeds) are delivered to you, our service is deemed fully completed. At that point, no refunds, reversals, or cancellations will be issued.

5.4 Corrections and Errors
If errors result from incorrect information you supplied, additional fees may apply for re-processing.

6. Fees and Costs

6.1 Government Fees
HM Land Registry fees apply and are payable in addition to our service charges.

6.2 Extra Costs
Physical copies by post may incur an additional fee.

7. Refund Policy

7.1 General Policy
All purchases are final once the requested product (document/search result) has been delivered.

7.2 Strict No-Refund Rule After Delivery
👉 Once our product is delivered and sent to you, our work is complete. We are not obliged to provide any refunds under any circumstances.

7.3 Exceptions
Refunds may only be considered if we are unable to supply the requested product at all. In such cases, administration fees may still apply.

8. Complaints Policy

You may submit complaints to complaints@landsregistrysearches.com
. We aim to respond within 28 days.

9. Limitations of Use

You agree to use our website lawfully and for personal use only. Materials may not be reproduced or distributed commercially without prior written consent.

10. Disclaimer

10.1 Non-Regulation
We are not authorised or regulated by the Solicitors Regulation Authority (SRA).

10.2 Accuracy of Information
You are responsible for checking the accuracy of information you provide.

10.3 Liability Limitation
We are not liable for losses or damages arising from your use of our services or reliance on HM Land Registry data.

✅ This version strictly covers your requirement that once the product is delivered, no refunds are possible, leaving no ambiguity.